Our simple and safe order process:
Our business is based on thousands of satisfied customers all over the world. Ordering is simple and safe, and you will see your order framed and ready before it leaves our gallery. Here’s how we do it:
1: Select the picture you want, click on the thumbnail, select the size and click “I want to order this picture”.
2: Complete the information form, giving your e-mail address, your shipping address and telephone numbers.
3: We will call you on the next business day. We will discuss the framing selection and prepare your order. We will tell you the shipping costs and get your credit card number at this time.
4: When your order is ready, we will take a “picture of your picture” in its frame, and e-mail it to you for your final approval.
5: Then we will wrap and ship it to you, with guaranteed safe delivery. You get your order in good condition or we will send you another one. Guaranteed.
Our “Galleria” finishing:
Our prints are signed, dated and finished with our exclusive “Galleria” laminate, a clear, durable acrylic permanently bonded to the surface of the picture, imbedded with a rich canvas texture. They look spectacular and the colors are very rich and realistic. The surface can be cleaned with a damp cloth. They are framed without glass, like an oil painting. You may order unframed, but our framing prices are really very competitive.
Your guarantee of satisfaction with our professional framing: “a picture of your picture”:
We use seamless white or off-white “liners” with a gold or silver lip next to the picture, and furniture finish wood mouldings on the outside. They look very classy and elegant. You will see a few examples of finished framing on the page displayed when you start your order. But we know it is very difficult to select framing using only your monitor.
So, when we receive your order, we will call you. We will discuss your framing preferences and frame your picture as you tell us. We will then e-mail you a “picture of your framed picture” for your final approval. You will see your final product before it leaves our gallery.
Prices are in CANADIAN dollars. The final amount on your credit card will be in the currency of your own country.
Not all images are available in all sizes. Availability will appear below each image when you click on the thumbnail. Sizes of framed pictures are overall sizes including the frame.
Shipping and handling:
Prices do not include shipping. The fees vary, depending on the size of the package, the destination, and the dollar value of your order. We will call you about the shipping fee.
We guarantee the safety of all our shipments. Every package we wrap and ship by the couriers we use is guaranteed to arrive in good condition at your door, or we will send another one. Guaranteed. You have absolutely no risk. Simple as that.
Prices do not include taxes.
All shipments outside Canada are sent tax free. Photographic art is also duty-free to most countries. Some countries will charge a VAT upon entry. There is no duty and no sales tax on shipment to the USA.
Shipments to provinces with the HST will be charged the appropriate HST.
Shipments to provinces with the GST will be charged the 5% GST only. We do not charge provincial sales taxes.